Cell: 231-557-2777 / E-mail: tenbrockii@yahoo.com

 

----  PROFILE  ----

 

I have experience in both the SAP Solution Manager and SAP Quality Management modules. This experience is in both Discrete Manufacturing and Process Manufacturing. This includes working in FDA Validated environments. Also, I have experience as a SAP Solution Manager Instructor.

 

 

----  PROFESSIONAL  EXPERIENCE  ----

                                                                                                                                                      

SAP Training Consultant                                                                  01/2008-Present

·         Xpand Consulting ( Muskegon , MI ) – SAP R/3 – Key Items: Assist in developing SAP Quality Management Instructional Videos. Involved in all the decision making aspects of developing and bringing the training videos to market. Also, in charge of performing the Quality Assurance on each of the 30 tracks when they are done in the studio.

 

SAP Production Support Consultant                                               11/2007-Present

·         OraSure Technologies (Medical Device) (Behtlehem, PA) – SAP R/3 – Key Items: Help the client part time to work on open SAP requests. Work with the project manager and user base to prioritize open items. Work on some of the requests and coordinate most of the requests with the external firm contracted to provide production support. Also help coordinate the validation steps (documentation and testing) to get the requests through the clients and up into production.

SAP Quality Management Jr Consultant                                       09/2007-10/2007

·         Kohler Faucets and Bath ( Kohler , WI ) – SAP R/3 – Key Items: Assisted in developing Quality Management Business Process Procedures (BPPs) in reporting and extended processes.  These procedures were needed to help round out their training materials and online documentation.

 

SAP Solution Manager Instructor                                                   05/2007-10/2007

·         Solution Manager Training Centers (Various Sites) – SAP – Solution Manager Instructor – Key items: Conducted week long Solution Manager Training sessions with formal class room settings and classes ranging from 8 – 16 participants.  This includes the full classroom and material preparation and conducting the training using formal Solution Manager training material.        

 

SAP Solution Manager Consultant                                                 04/2007-5/2007

·         Med-Health Phase II (Pharmaceutical Products) (Las Vegas, NV) – SAP – Solution Manager Consultant – Key items: Created Project, Project Standards, Roles Authorization, Scope Definition, and Document Change Control.  Documents linked are Business Blueprint, Business Process Procedures, Configuration Documents, Baseline Test Scripts and Integration Test Scripts.      

 

SAP Documentation Consultant                                                     03/2007-4/2007

·         Med-Health Phase I (Pharmaceutical Products) ( Las Vegas , NV ) – SAP R/3 – Created Business Process Procedures (BPPs) for SAP Materials Management, Sales and Distribution and Warehouse Management.  Worked with the other on site module consultants to determine which required processes would need Business Process Procedures developed.   Then put together plan and master data to develop the BPPs.

 

SAP Solution Manager Consultant                                                 12/2006-02/2007

·         Haworth, Inc (Office Furniture) ( Holland , MI ) – SAP – Solution Manager Consultant – Key items: 2 month project.  Setup Solution Manager for each of the key project phases.  Project Preparation Phase: Created Project, Project Standards, Roles Authorization, Project RoadMap, Use of Accelerators, and setting up Project IMG.  Business Blueprint Phase:  Linking Organization Structure, Master Data Definition, Business Process Template Selection, Scope Definition with Business Process Repository, Blueprint Process Scenarios, and Document Change Control.  Realization Phase: Configuration Procedures, Configuration Documentation, Development Procedures, Test Plan with Test Cases and Training Materials.      

 

SAP Quality Management/Solution Manager Consultant            06/2006-11/2006

·         OraSure Technologies (Medical Device) ( Behtlehem , PA ) – SAP R/3 – Quality Management Consultant – Key items: 5 month project.  Some of the items in Quality Management were 3 Inspection Types (PO Goods Receipt Inspection, Production Goods Receipt Inspection and Stock Transfer Ins).  Also, the use of Vendor Release using Quality Info Records.  Also, responsible for designing and managing the use of Solution Manager.    Since the client was in a FDA regulated environment it was critical to have all the documentation in a validated format with the proper change control with change history.     

 

SAP Quality Management Jr Consultant                                       01/2006-05/2006

·         Advance Electronics ( Chicago , IL ) – SAP R/3 – Quality Management Consultant – Key items: Use of Production Goods Receipt Inspections (04) using Early Lot functionality. Additional features include Inspection Points and Defects Recording.  Provided QM training program/materials for enhanced functionality roll-out.  Providing online training materials using Captivate recording tool.  Also, worked with SAP BW BEx queries using available data templates.

 

Validation Consultant                                                                       05/2006-5/2006

·         Leica Microsystems (Medical Device) ( Chicago , IL ) – Participated in a system audit for a CAPA (Corrective and Preventive Action) system in a validated environment.  The guidance used for conducting the audit was regulations 21CFR11, 21CFR820.100 and 21CFR820.198.  Some of the items audited were the Validation Plan, Validation Procedure, Validation Report, User Specifications, Program Specifications, Completed Test Scripts, relevant SOP’s and testing the system functionality against the above regulations.

 

SAP QM Jr Consultant                                                                    08/2005-12/2005

·         SAP QM Internship – Engaged in an intense SAP QM training program.  Also, worked on rounding out business presentation skills by attending Dale Carnegie courses and attending New Horizons Business classes.

The QM Internship was instructed by a Senior SAP QM Consultant.  The methods used for training were:

- SAP User Classes ( Philadelphia , Chicago, Dallas)

- SAP QM Module Workshops

- SAP IDES client scenarios

- SAP QM Configuration Training

In depth studies of each category of the QM Module:

- Quality Inspections (Master Data, Inspection Types, Results Recording, Usage Decision)

- Quality Notifications (Catalogs, Notification Types, Action Box, Worklists)

- Quality Certificates (Batch Classification, Certificate Profiles)

- Quality Control (Dynamic Modifications, SPC).

 

United States Marine Corps (USMC)                                             2000-2004

·         Post Office Associate ( Camp Pendleton CA ) – Responsible for day to day postal operations: delivery, sorting, accepting mail.  Also, full walk-up window operations: money orders, stamps, register and certified mail.  In charge of two post office stations on military base.

                                                                                                                                               

 

----  CERTIFICATIONS  ----

 

SAP Solution Manager

 

----  EDUCATION  ----

 

SAP Quality Management Overview. SAP Dallas , 2005

SAP Quality Inspections. SAP Philadelphia , 2005.

SAP Quality Notifications. SAP Chicago , 2005.

SAP Solution Manager Methods & Implem. SAP Dallas , 2006.

SAP Solution Manager three day Seminar. Las Vegas , NV , 2007

Extended Business Classes. New Horizons, Knoxville , TN , 2005.

Effective Speaking/Leadership Course. Dale Carnegie, TN, 2005.